CompTIA Network+ (N10-009) Certification Exam Voucher Retake Option

Product Overview

The Retake Option for the CompTIA Network+ (N10-009) exam must be purchased at the same time as a CompTIA Network+ exam voucher — it cannot be purchased on its own. It lets you retake the exam before your original voucher’s expiration date if you don’t pass on your first attempt, without paying full price for a second exam.

• Must be purchased together with a CompTIA Network+ (N10-009) exam voucher — not sold standalone
• Uses the same voucher code for the retake — no separate code is issued
• Non-refundable; shares the original voucher’s expiration date

How to Claim a Retake

• If you fail the exam on your first attempt, use the same voucher to register and retake the exam.
• The retake is only valid for the same exam version you failed — it cannot be used for a different version of the exam.
• Retakes are not available for expired vouchers or no-shows.

Frequently Asked Questions

Can I buy the retake option on its own?

No. You must purchase it together with a CompTIA Network+ exam voucher, in the same order. We cannot add it to a voucher you bought earlier.

Do I receive a second voucher code for the retake?

No. You reuse your original voucher code to register for the second attempt.

When can I use my retake?

After you fail your first attempt, and before the original voucher’s expiration date. The retake shares that expiration rather than starting its own.

Does the retake work for a different version of the exam?

No. The retake applies only to the same exam version you failed.

What if my voucher expires or I miss my exam?

We cannot provide retakes for expired vouchers or no-shows. So schedule your first attempt with enough time left to use the retake if you need it.

Is the retake option refundable?

No. All vouchers and retake vouchers are non-refundable, and their expiration date cannot be extended.

Where can I take my retake exam?

Vouchers can be used for OnVUE remote testing or at a Pearson VUE testing center.

What happens after I purchase?

You’ll receive an order confirmation email, then a second email with your voucher code and its expiration date, sent during business hours (9:00 a.m. to 5:00 p.m. CST). Weekend orders go out on the next business day.

Educators

Please call 877-687-2768 for discounted multi-user pricing. Single-user licenses are not valid for classroom use.

Order Process

After completing your purchase, you will receive:

• An email message confirming your order.
• A second email message containing your voucher code and its expiration date, sent during normal business hours (9:00 a.m. to 5:00 p.m. CST). If you purchase on a Saturday or Sunday, you’ll receive your voucher on our next business day.
• When you register for the exam at Pearson VUE, choose to pay by voucher and enter your voucher number. If you fail, use the same voucher to register for your retake.
• Questions? Contact support@totalsem.com.

Terms and Conditions

• The Retake Option must be purchased at the same time as your exam voucher — it cannot be purchased on its own or added later.
• All vouchers and retake vouchers are non-refundable.
• All vouchers and retake vouchers have an expiration date that cannot be extended; the retake shares the original voucher’s expiration date.
• Retakes are not available for expired vouchers or no-shows.
• The retake is only valid for the same exam version that was failed.
• Vouchers can be used for OnVUE remote testing or at a Pearson VUE testing center.

International Voucher Terms

• Orders are charged in US dollars only; exchange rates are determined by your card’s bank.