In order to complete your order, you must read and agree to our order policies.
Please find below our order policies. All voucher orders are subject to terms and condition, please be sure to review our policies. If you have any question, please contact our office at 800-446-6004 M-F 8:30am to 5:00pm Central Time.
SHIPPING POLICIES: Orders placed for items in stock usually ship within 24 hours. Total Seminars, LLC only ships product during business hours, most product will ship the same or next business day. Our business hours are Monday through Friday 8:30AM to 5:00PM CST. Products are shipped to a physical address only, no PO Boxes. Vouchers will only be issued during business hours. Brokerage and duty on orders outside of the US cannot be determined through our webstore. As a result, there will be brokerage and duty fees due upon receipt of your shipment. All product amounts are in US dollars.
VOUCHER SALES TERMS & CONDITIONS: Voucher codes may be applied towards an exam at an authorized Pearson VUE testing center or via online using the Pearson VUE OnVUE system. In addition, the country in the address provided with the order and the voucher country MUST match. If it does not, the order will be canceled. You must register and take your exam prior to the expiration date of the voucher; expiration dates cannot be extended. To register for an exam, please call testing center directly or register online. You must use this voucher at the time of registration (mention it to the representative over the phone or key it in online). Total Seminars, LLC is not responsible for lost /stolen coupons or vouchers. Coupons/vouchers may not be redeemed for cash, credit or refund and may not be used for any other exam than the exam purchased. Vouchers are only issued during business hours, Monday through Friday 9AM to 5PM Central time. Orders placed after business hours will receive vouchers the following business morning.
RETURNS AND EXCHANGES: All voucher sales are FINAL. Vouchers are non-returnable and non-refundable. Customers wishing to return merchandise, other than vouchers, for any reason must first contact our Customer Support Department for a Return Merchandise Authorization (RMA) number which is valid for 20 days. Returns must be shipped to Total Seminars, LLC prepaid using a traceable method. A copy of your original invoice or packing slip is required to process your return. Requests for refund will be limited to 30 days from the invoice date for physical products. Merchandise to be returned for refund must be in original, new, condition and be accompanied by all original packaging, documentation and accessories. Returns after 30 days, or without complete packaging, etc. will be accepted only for exchange of defective product. Online subscriptions must be cancelled within the first five days from purchase to receive a refund. Seller reserves the right to refuse merchandise or to impose a 15% restocking fee for any returns not meeting the above requirements. Downloadable software is non-returnable.
ADDITIONAL INFORMATION: Orders are charged in US dollars only, exchange rates are determined through your card bank, and we are not responsible for the exchange rate. Prices are subject to change without notice. We are not responsible for typographical errors.
Total Seminars Training Hub – License Terms and Conditions
Single User License
Single user license is non-transferable and allows the purchaser to access the training content for a single user. Duplication, sharing, multiple installations, and/or electronic transmission of any content are a violation of Total Seminars and International conventions copyright.
Total Seminars, LLC Rights
It is hereby understood, acknowledged, and agreed by the purchaser that:
(i) Total Seminars, LLC and/or its suppliers, agents, and contractors, as applicable, is/are the exclusive owner(s) of all rights, title and interest in and to the online training content, program, and documentation, and interest includes, but is not limited to, the rights provided by patent, copyright, trademark, trade secret, and trade dress laws, both domestic and international;
(ii) Notwithstanding any other provision of this agreement, Total Seminars, LLC and/or its suppliers, agents, and contractors, as applicable, owns and retains all right, title, and interest in and to the online training content. You do not, by virtue of Your purchase and/or use of the training, program and/or documentation, as applicable, thereby acquire any ownership, rights, title, or interest, of any kind in the system, program, or documentation.
License
In consideration of the payment of a license fee, Total Seminars, LLC hereby grants to You a nonexclusive license to access the training content, program and documentation and to use the content, program, and documentation solely for computer systems certification eLearning in accordance with the terms of this agreement. Your access to these online materials will expire based on the term of your subscription. Your license to access the online materials will run for the specific term defined whether or not the online materials are used. Your obligations under this Agreement will exist until said term expires or the access is terminated by Total Seminars.
Restrictions on your Use
Your use of the training content, program, and documentation shall, in all cases, be restricted as follows:
(i) You shall use the training content, program, and documentation only for Your computer systems certification eLearning, and You shall take all reasonable steps to protect the training, program, and documentation from any copying and/or use;
(ii) You shall not, without Total Seminars’ prior express written consent reproduce or otherwise copy, or cause or permit the reproduction or copying of, the training content, program, or documentation in any way, shape or form, or modify the training content, program, or documentation, and/or merge them with any another software;
(iii) In no event shall you make, or attempt to or permit the making of, any improvements, modifications, or amendments to the training, program, and/or documentation;
(iv) You may not disassemble the program or documentation into smaller parts or learning objects, and You may not copy the training content, program or documentation to any media, disk drive, network server, CD-ROM, or other machine-readable media, for distribution. Notwithstanding anything to the contrary herein, You shall not, nor shall You aid or permit any third party to, modify, reverse engineer, reproduce, decompile or disassemble the program, or otherwise attempt to create the source code from the program;
(v) You shall not modify, adapt, or create derivative works based on the training content, program, or documentation;
(vi) You shall not use, nor cause or permit to be used, the training content, program, or documentation in any manner that infringes Total Seminars’ rights or the rights of any third party;
(vii) You shall not distribute, nor cause or permit to be distributed, the training content, program, or documentation, or derivatives thereof; and
(viii) You shall not electronically transfer the training content, program, or documentation through a local area network, wide area network, or any other computer network system, or through any computer subscriber system, bulletin-board system, or other system of comparable functionality.
Restrictions on Transfer
You shall not sell, rent, lease, sublicense, assign, transfer, network, reproduce, or timeshare the system, program, documentation, or Your rights, duties, or obligations under this agreement, nor cause or permit any third party to do the same. Further, any such sublicense, assignment, or other transfer of any of Your rights, duties, or obligations hereunder is void ab initio (from the beginning).
Limited Warranty
Total Seminars warrants that the files containing the training content are free from defects in the operational sense that they can be accessed via the Internet using a browser. EXCEPT FOR THIS EXPRESS LIMITED WARRANTY, TOTAL SEMINARS MAKES AND YOU RECEIVE NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR IN ANY COMMUNICATION WITH YOU AND TOTAL SEMINARS SPECIFICALLY DISCLAIMS ANY OTHER WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR A PARTICULAR PURPOSE. TOTAL SEMINARS DOES NOT WARRANT THAT THE OPERATION OF THE VIDEO TRAINING WILL BE UNINTERRUPTED OR ERROR FREE. If the training were purchased in the United States, the above exclusions may not apply to you as some states do not allow the exclusion of implied warranties. In addition to the above warranty rights, you may also have other rights that vary from state to state.
Limitation of Liability
IN NO EVENT WILL TOTAL SEMINARS BE LIABLE FOR ANY DAMAGES, WHETHER RISING FOR TORT OR CONTRACT, INCLUDING LOSS OF DATA, LOST PROFITS, OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES RISING OUT OF THE USE OR INABILITY TO USE THE TRAINING.
General
This Agreement constitutes the entire agreement between you and Total Seminars and supersedes any prior agreement concerning the training. This Agreement is governed by the laws of the State of Texas without reference to conflicts of law provisions.
© 2021 by Total Seminars, LLC